Consumers expect the same Mobile App and Text Messaging Features they receive from financial institutions in their healthcare accounts.
More and more healthcare consumers are interacting with the healthcare system under their own financial responsibility while managing their care under a deductible and out of pocket maximum and never reaching the use of their health plan coverage. With this growing trend, healthcare consumers need and are expecting convenient & easy access to their healthcare dollars. Consumers are looking for secure mobile apps with enhanced text messaging features to quickly check balances, make payments and receive convenient text alerts related to debit card transactions, payment for services and transferring of funds that take the worry and hassle out of their busy day.
Consumers want to save time and hassle while making the most of their HSA, HRA, FSA, VEBA, Transit and Dependent Care Accounts. They are looking for the features they receive from their financial institutions and want them in the healthcare space.
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